Shipping

Order processing & shipping methods

Retro Manufacturing ships orders via USPS and FedEx. Available shipping methods and rates are displayed during checkout. Once your order has shipped, you will receive a confirmation email with your tracking number.

Processing times

Standard orders typically ship within 1-2 business days.
Expedited orders (2-Day or Overnight) placed before 10:00 AM PST ship the same business day.
Orders placed after the cutoff ship the next business day.

We do not ship to hotels · Saturday delivery is not available.

Once your package is picked up by the carrier, you may contact USPS or FedEx directly for tracking updates or delivery information.

International shipping & customs

Retro Manufacturing ships internationally; however, we are not responsible for any tariffs, duties, taxes, or customs fees imposed by the destination country.

These charges are determined by the customs authority of the receiving country and are the responsibility of the purchaser. Failure to pay required customs fees may result in delays or the package being returned.

Delivery responsibility & proof of delivery

Once a package has been successfully delivered to the address provided at checkout, the recipient is responsible for the package and its contents.

Delivery confirmation may include

Carrier tracking confirmation
GPS-verified delivery scans
Photo documentation of the delivered package (when available)

If the carrier confirms successful delivery to the address provided, Retro Manufacturing cannot be held responsible for lost or stolen packages after delivery.

If you believe your package was stolen after delivery:

Check around your property and with household members or neighbors.
Contact the shipping carrier directly for additional delivery details.
File a police report if theft is suspected.

Optional package protection by Navidium

We partner with Navidium to offer optional shipping protection at checkout. Coverage protects your order against lost shipments, stolen packages, and transit damage. If protection is purchased, claims are handled swiftly and your order will be replaced.

Claim guidelines

Lost packages

Domestic 7+ days since last update
International 20+ days since last update
File within 30 days of last checkpoint

Delivered but missing

File at least 5 days after delivery date
File within 10 days of delivery
Allows time for packages prematurely marked as delivered

High-value orders (over $800)

We may require one of the following before approving a claim:

A police report
An in-person notarized statement

Incorrect address or delivery issues

If a package cannot be delivered due to an incorrect address, delivery barriers, or customer unavailability, the carrier may return it to our facility. Once returned, we can reship to a corrected address or issue a refund at our discretion.

File a Navidium Claim ↗

Questions about shipping?

Retro Manufacturing, LLC
7470 Commercial Way
Henderson, Nevada 89011

Toll Free: 1-888-325-1555
Phone: 702-483-2222
Fax: 702-483-2229